A heads up on Level 3

COVID-19 ALERT LEVEL 3 UPDATE

Isuzu Utes has worked hard to ensure that Isuzu owners and drivers are able to be looked after while at Alert Level 3.

Safety is the top priority, so we have taken a lot of steps and processes in place to keep us all safe inline with the Ministry of Health’s guidelines.

While our dealerships won’t quite be open as normal we will be able to support Isuzu owners and drivers with vehicle servicing and WOFs, as well as contactless test drives.

We will also have pick up and drop off options where possible.

Please see more information below:

CoNTACTLESS SERVICING AND TEST DRIVES

  • Pick up and Drop off: As customers aren’t able to enter the buildings of our dealerships we will have a range of contactless pick up and drop off options available to make this possible
  • Contactless Test Drives: So we can show you how great Isuzus are (maybe we are biased!) we will have a bunch of tech on hand to show you your vehicle virtually such as a video call with your dealership team
  • Booking In: If you would like to book your vehicle in for a service or take an Isuzu for a test drive we ask that you please book this in beforehand. Please give us a bell on 0800 478 986 or drop us a line on our Book a Test Drive or Book a Service page

Strict sanitisation and other guidelines:

  • PPE: Our teams will use approved Personal Protective Equipment (PPE) when working on your vehicle.

  • Contact Tracing: We will digitally collect contact details from all visitors in line with contact tracing guidelines & store that information in a centralised contact register

  • Stricter cleaning and sanitisation: All dealership and vehicle touch points will be thoroughly and regularly cleaned, we'll also be keeping cleaning logs of all vehicles serviced and/or test driven.

  • Social Distancing: Maintaining social distancing with our dealership teams when they’re at work.

  • Distribute Policies: Clearly documented & distributed policies and guidelines for staff to adhere to. You will also see some of these at our dealerships. 

If you have any questions please don't hesitate to reach out to us on 0800 478 986 or via our Contact Us page

As a 100% kiwi owned company, it is important that we are able to look after our customers and communities whilst also keeping everyone safe.

We’re here to support you and our kiwi communities.

Thanks for being a Good Bastard.